“We authenticate before items get listed on the website, in HQ and all of our franchise partners. We go live and authenticate live with our customers as well. We include the Entrupy certificate in the listing and we also offer the Entrupy authentication service locally, within all of our offices in the country.”
“Trust is the key to this business. We need to have sellers and buyers trust us. We found that Entrupy is the most trustworthy service in this market. And our buyers LOVE it, they think it’s so cool to have AI authentication technology. When we started this business, our average order value was very low, the problem was nobody would trust us. Gradually we told people the story about Entrupy and Popchill and people gradually increased their order value. Today our average order value is $850, which is pretty high!”
“We take our authentication very very seriously. Not only do I check every pair of shoes that we buy at the show, we also bring it back and partner with Entrupy. They are 99.9% accurate and use AI. They give you a certificate of authenticity just for your peace of mind. We have 2 of the lightboxes and they are not cheap, they’re $10,000 each. That’s how seriously we take our customers’ safety and authentication of the products we sell.”
“When someone walks into a pawnshop, they see Louis Vuitton on the wall and their first question is always – how do you guys know this is real? We print out the Entrupy certificate and show them the QR code, they can scan it and know that everything is real. And the new app for sneaker authentication is really cool and easy to just pull up on your phone, get the sneakers on the counter and authenticate it really quickly.”
