One honest transaction at a time—ensuring the product returned is the same as the product shipped.
01.Track & Authenticate Incoming Inventory
Expedite standard operations by processing & authenticating high-value merchandise with unprecedented accuracy.
02.Verify Inventory Before In-store Sales
Provide additional quality assurance at the point of sale by confirming the item matches your registered inventory.
03.Rescan to Validate Inventory During Returns
Whether in store or at a processing center, confirm a product’s identity to ensure the returned item is the same as the one sold.
04.Streamline Post-sale Support
Cross-inventory traceability makes it easy to identify registered inventory that’s eligible for repairs and other warranty services.
Easily deployed at the point of sale, Entrupy Fingerprinting is the most accurate way to spot and stop attempts at “switch” fraud.
Ensure the quality and authenticity of everything you sell (and return) while protecting your most valuable asset—your reputation.
Entrupy Fingerprinting is the infinitely scalable & affordable alternative to hiring and managing a team of product experts.
Provide instant confirmation of a product’s identity, enabling speedier processing & refunds.
From checkout and returns to post-sale support, Entrupy Fingerprinting offers reliable, instant identification at any stage for end-to-end protection.
Protect your brand and eliminate the risk of complaints, lost reputation, or lawsuits stemming from return fraud and faulty goods.
01. Select
Use Entrupy to capture microscopic images of each item.
02. Scan
Images are processed by Entrupy’s patented technology.
03. Submit
The unique, minute details that make that item unique are recorded and associated with a permanent, unalterable identification code.
04. Ready
At any point, the item’s identification can be reconfirmed with an additional scan.
How does Fingerprinting work?
Every single item, even those that are mass-produced have unique, distinguishing characteristics.
Entrupy Fingerprinting uses Artificial Intelligence and advanced imaging to capture and record these unique “fingerprints.” This process enables that specific item to be re-identified instantly at any point throughout its lifecycle, providing an unprecedented level of traceability and trust.
What types of products are supported by the Fingerprinting solution?
How is Fingerprinting different from a bar code, QR code or other traditional identity systems?
Unlike traditional methods such as barcodes, QR codes, or RFID tags, Entrupy Fingerprinting requires absolutely nothing to be attached to or printed on the physical item itself. Instead, it uses a single, highly detailed image of the item’s inherent unique characteristics, making the process faster, cleaner, and much easier to implement. This is also a far more secure solution than traditional tags, which can often be easily replaced by lookalikes that could potentially mislead users or direct them to malicious content.
Why is it beneficial for retailers?
Entrupy Fingerprinting can easily be added to your loss prevention measures to provide an invisible layer of protection against fraudulent returns and erroneous restocking. By adding it to your inventory control processes, you’re providing your customers with a powerful demonstration of your commitment to ensuring the authenticity of everything you sell.
We all know that product experts are few and far between, and that makes the returns process easy for bad actors to exploit. Entrupy Fingerprinting can also serve as the ultimate product expert, enabling retailers and distribution to accurately verify that the item returned is the same as the item sold.
Lastly, Entrupy Fingerprinting helps improve the customer experience by enabling faster returns. The high risk of return fraud leads many retailers to implement slow and inefficient verification methods, ultimately causing delays in refunds. Entrupy Fingerprinting provides instant confirmation of a product’s identity, enabling immediate processing while ensuring counterfeits can’t penetrate the supply chain.
How do I use Fingerprinting?
Fingerprinting is easily incorporated into your existing workflow:
● Pre-sale product registration: Before or during the sale, simply scan the item using the Entrupy app. In approximately 3 to 5 seconds, the item is securely recorded in Entrupy’s cloud database for future verification.
● Post-sale return verification: If a customer attempts to return a product, simply scan the item again through the Entrupy app. Entrupy’s algorithms compare the item in hand against the original Fingerprint record. If it’s the same item, the Fingerprint will match. If not, the system will identify it as a different item.
What retailers use Fingerprinting?
Globally, there are several retailers, luxury rental businesses, e-commerce players of different sizes who are successfully using Entrupy’s Fingerprinting solution. See one of the case studies here.
How much does it cost to use Fingerprinting?
Entrupy offers flexible pricing based on the monthly volume of products that you sell. Get your personalized quote from [email protected].
How can Fingerprinting combat return fraud?
How do I use Fingerprinting for my products?
Because Fingerprinting was created to support a wide variety of objects, we generally recommend prospective customers contact us to discuss your needs and we will verify if Fingerprinting will be an effective solution for you. We often start with a Proof of Concept (POC) partnership, during which we work with you to fine tune and test the system to verify the solution’s accuracy and scalability.
How can Fingerprinting protect the supply chain?
To protect the supply chain at any point – from manufacturing to sale and beyond, we recommended the Fingerprint be captured at the point of origin. For example, the iPhones we mentioned above would be fingerprinted on the factory floor, just prior to the final packaging of the products. The same would be true for any component of the iPhone, such as the battery, as well. Each item receives a unique 7-digit number, which is registered in a highly-secure, unalterable database.
At any point thereafter, even as the product gets shipped to warehouses and retailers, the item’s identity can be verified by conducting a new scan, which is compared to the original using patented machine-learning algorithms.
For more information on implementing Fingerprinting in your supply chain, refer to the Supply Chain Protection solution page. To discuss your particular needs, feel free to contact us here.
How does Fingerprinting protect brands?
Entrupy Fingerprinting can protect your brand reputation by keeping counterfeits from penetrating your supply chain. Adding it to your supply chain control processes also provides your customers with a powerful demonstration of your commitment to ensuring the authenticity of everything you sell.
For the service, warranty and repairs, your authorised store associates can use Entrupy Fingerprinting to verify the uniqueness and authenticity to verify the validity of warranty period. Entrupy Fingerprinting helps improve the customer experience by enabling faster service and warranty checks. In addition if the brands were to start their own pre-owned marketplaces, Entrupy Fingerprinting can be used to verify the product authenticity before the purchase.