Yes, the portal enables you to amend your Subscription. Once you have logged in to the portal click on to the Subscription you want to change. From there you can use the “Edit Subscription” menu option. This features is only enabled to change your subscription as of the end of your current billing period. If you have any questions please contact support@entrupy.com
The username is the Primary email address for your Company. If you do not know the Primary email, or you do not have access to that email, you can email us at support@entrupy.com and we can perform some research to help you get what you need
No, currently the portal can only accommodate Subscriptions. If you need to order additional devices, contact us by sending a message on the in-app chat or by email at support@entrupy.com and our team will help you to get the order entered
You can use the portal to pay a past due invoice. To have services resumed please email support@entrupy.com as soon as you have made your payment and they can get the services reinstated
No. To add Sneakers please fill out the Sneakers Order Form and we will get you all set up
