We are thrilled to announce a transformative shift in how you authenticate bags & leather goods goods. Starting May 18, 2026, Entrupy is moving from device-based microscopic authentication to a completely device-free authentication system.
You can now authenticate bags and bags & leather goods goods directly from your own iPhone or Android. Everything now runs from your phone, across everything you sell, ready when you are.
This marks a major shift for Entrupy, and for how our partners operate. We’re moving beyond dedicated hardware and toward a more streamlined, device-free experience built around speed, mobility, and operational freedom.
In this guide, we’ll walk through what’s changing, what actions current customers need to take, important transition dates, and what to expect from the new Entrupy experience.
What’s New
Device Freedom
The new lens-free flow makes it easier to capture small details, interior tags, hardware, and hard-to-reach areas directly from your phone. It allows you to authenticate anywhere – at pop-ups, in-store, or while you are traveling- without being tied to a wall outlet or a bulky hardware.
One Subscription, All Categories
Authenticate across bags & leather goods handbags, footwear, apparel, and all supported categories within a single app experience. No separate subscriptions, setups, or workflows required. You can simply allocate tokens included in your subscription across different categories and brands.
Account Hub
Take more control of your subscription and how you are spending. Access billing, support tickets, authentication activity, usage data, and account metrics all in one place.
There’s more
Other updates and benefits of the new authentication process include:
Near-Instant Scaling
No more waiting for hardware to ship. New users can activate and deploy the solution almost instantly.
Improved Capture Experience
Our new AI-powered Intelligent Capture enables smooth zoom and focus, automated capture, and guided capture workflow, reducing capture time and invalid submissions.
Final Results, Faster
We are removing the 15-minute revocation period. Once a result is delivered, it is final. This will help your operational efficiency.
More Brand Support
As always, we have been striving to add support for more brands.
One Subscription. Every Category.
We’ve simplified our pricing model with a new Single Unified Subscription. You now only need one plan to access authentications across bags & leather goods, footwear, and apparel.
Token-based Model
The new token-based model is designed to better align authentication usage with item value and complexity.
Migration Timeline
For existing customers, subscription transitions will take place at your next renewal date. Footwear and apparel plans will migrate immediately to the new unified tier.
Compare Your Plan
Use the Entrupy pricing calculator to compare your current usage against the new credit system. Learn more here.
Introducing Account Hub
Managing your business with Entrupy is now easier than ever. Your organization will receive an Org Admin account with access to your Account Hub, the new centralized customer portal.
Billing & Invoices
Manage subscriptions, download invoices, and view unbilled usage.
Support Tickets
Create and track support tickets.
Account Metrics
View authentication activity, total scans, average item values, and recent account activity all in one place.
This is a new chapter for Entrupy and for the businesses we support every day.
Device-free authentication, unified subscriptions, and Account Hub are all designed to create a faster, more flexible experience built around the way modern resale businesses actually operate.
If you have questions about your device transition, subscription changes, or Account Hub access, please reach out to your Account Executive or contact the Entrupy support team at [email protected].
