Real gold. Real stones. Fake signature. Branded jewelry is the only category where a counterfeit still has melt value, which is exactly why so much of it sells. Verify the authenticity, not just the metal.
01.快速得到可靠结果
Simply follow the on-screen guide and authenticate jewelry inventory.
02.做出客观、明智的决定
我们的AI 随着每次扫描而变得更加智能,让您可以完全根据Entrupy 鉴定结果来决定购买或拒绝。
03.加快销售速度,实现利润最大化
Customers recognize the Entrupy Certificate of Authenticity as the industry standard for authentication, making it easier to sell jewelry items at their market value.
04.增强信誉
With Entrupy as your authentication layer, never worry about counterfeit jewelry again. You and your customers are backed by our 100% money-back guarantee.
获取实时价格和 30 天最低/最高价格,以便您能够自信地确定采购和销售的最佳价格。
向买家提供每件商品的详细 MarketGrade 报告和明细,以证明您的定价合理并建立信任。
通过 MarketMatch,您可以找到所有热门市场中列出的最佳匹配款式,以便快速识别和交叉参考商品。
利用即时人工智能结果和便捷的团队上手,简化工作流程中最昂贵、最繁琐的部分。这就是无限扩展的真正意义。
利用科学数据和我们的财务担保,保护您的声誉,核实库存,保障利润。
In the Jewelry resale market, authenticity is everything. Strengthen buyer confidence and boost sales by prominently displaying that your inventory is Entrupy Verified.
通过数据驱动决策,分析行业趋势和销售历史,消除代价高昂的臆测,确保战略性和可持续的业务增长。
01.选择
以 Entrupy 的移动应用程序为指导,拍摄一系列图像以完成认证过程。
02.扫描
Entrupy 的人工智能会将高度放大的图像与数百万条记录进行比对。
03.提交
几秒钟内,该物品要么被认证为真品,要么被归类为不明物品。
04.结果
Entrupy’s algorithms learn with each new data point, continuously improving and adapting to the changing world of jewelry.
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How long does it take to receive my results?
Results for requests submitted during our authentication hours (Sunday 9 PM ET through Friday 8 PM ET, with a two-hour gap each day from 7 to 9 AM ET) will be available in the app within one hour. Requests submitted during that gap, after 8 PM ET on Friday, or on U.S. company holidays are processed within an hour of the next reopening.
Your result will appear as a push notification in the app and in the History tab. If the result is Authentic, the certificate is valid immediately — there is no need to wait.
Can I dispute an Unidentified result?
No, the financial guarantee only applies to an item that has been given an Authentic result.
My client left with the item, and I cannot take the requested photos.
Please send us a message in the chat so our team can confirm if we can proceed with the authentication without the requested images. In case we cannot proceed, you might need to ask your client to bring the item back.
Can I have a certificate for Unidentified items?
We only have certificates for Authentic items. If you need a document for an Unidentified item, you can request a Letter of Evidence for USD 15, which includes a list of the inconsistent regions for that item. Please send us a chat message or email with your request, and we will email you the letter within 24 hrs. (excluding weekends/holidays).
I disagree with the result I received. What can I do?
If you have doubts about the result, you can flag an item for a secondary review. You can flag the item by going to the result page of the item through the History page and clicking the 3 dots on the top right. The secondary review is free of charge and will take up to 24 hours (excluding weekends and holidays).
It’s been more than 60 minutes, and my result is not ready. What happened?
Please check your chat messages and/or retake notifications to see if we have requested extra information or photos from you, because in that case, we pause the authentication, and we cannot continue until we receive the requested information.
Also consider our authentication hours: Sunday 9 PM ET through Friday 8 PM ET, with a two-hour gap each day from 7 to 9 AM ET. If your item is “Under Review” and was submitted outside those hours or on a holiday, your result will be ready within an hour of the next reopening. Note that anything submitted after 8 PM ET on Friday is processed when we reopen on Sunday at 9 PM ET.
Can I cancel a test that was sent twice by mistake?
Yes, we can cancel it (invalidate it), but only while it is under review. After a result has been issued, Unidentified or Authentic, we can no longer cancel it.
If my result is Unidentified, can I do the test again?
Please refrain from submitting the same item twice because it will count towards your subscription if an Authentic or Unidentified result was issued for it. If you don’t agree with the result, please flag the item for secondary review.
How long do I have before the Retake request expires?
Retakes will be pending for 24 hours. After 24 hours, the authentication team may invalidate the submission.
If you cannot resubmit the image within 24 hours, please message us, and we can accommodate keeping the item in Needs Review.
Can I send additional images through the In-App chat?
We will send a Retake request in the bell icon when we need additional images. We are no longer accepting images in the In-App chat.