Device Return Form

Pursuant to Entrupy’s updated Terms of Service, Entrupy will no longer be offering hardware as a service, including the lease of any physical devices as well as any related peripherals (e.g., chargers) (“Hardware”) in connection with its authentication services. The authentication services previously provided to you (“Customer”) through Entrupy-supplied Hardware are now capable of being hosted on your own devices.

As part of this transition, Entrupy is offering each Customer two options with respect to each item of Hardware currently in your possession: (a) purchase the Hardware from Entrupy; or (b) return the Hardware to Entrupy.

You must indicate your election for each item of Hardware by completing either the Device Return Form or Device Purchase Form no later than June 30, 2026 (the "Election Deadline"). If Entrupy does not receive a completed Device Return Form or Device Purchase Form by the Election Deadline, Customer will be deemed to have elected to purchase all Hardware currently in Customer's possession that remains subject to this transition process, and Entrupy may assess and invoice Customer a purchase fee of one hundred ($100) U.S. dollars per item of Hardware without further notice.

1. Device Return

For any item of Hardware that you have elected to return, Entrupy will, directly or through its designated service provider, at Entrupy’s expense, provide you with a prepaid shipping label and any associated return shipping instructions within a reasonable time following Entrupy’s receipt of this completed and submitted Form. You shall ship the Hardware within ten (10) business days (“Return Period”) after Entrupy delivers the shipping label.

2. Return Election: Hardware Condition

The following attestation applies to every item of Hardware identified for return in this Form.
Good Condition Attestation. 通过勾选下方的“良好状态声明”复选框，您Entrupy 声明并保证Entrupy 您选择退回的每件硬件（以本表中提交的硬件序列号为准）Entrupy 处于良好状态。 就本表而言，“良好状态”是指硬件完整、功能正常且无损坏（正常商业使用造成的正常磨损除外），无部件缺失，且适合由Entrupy继续使用。 如果Entrupy在收到并检查后，根据其全权裁量权认定任何退回的硬件设备不符合“良好状态”，Entrupy 视为该硬件设备已被客户购买；在此情况下，将按每件硬件设备收取一百 （$100）美元的一次性购买费将计入并添加至客户的下一张发票中；且任何被视为已购买的硬件设备均应受《设备购买表》中“按现状转让；免责声明”及“售后限制；免责”条款的约束，该等条款通过引用并入本《设备退货表》，并自视为购买之日起适用于该硬件设备。

3. Customer Certification

By submitting this Form, the undersigned, on behalf of Customer, certifies that the information set forth in this Form (including all Hardware information and serial numbers provided) is true, complete, and accurate, and that the undersigned has full authority to make the elections and attestations stated in this Form on behalf of Customer. Customer further certifies that the Hardware serial numbers submitted in this Form accurately identify the Hardware subject to this return election.